Support
Email bucket@solegrit.io. Bucket is built and supported by one person, so replies come from the person who wrote it — usually within a couple of days.
What helps
- What you were doing, and what happened instead.
- Your iPhone or iPad model and iOS version.
- The Bucket version, from Settings › About.
Please don't send us your health data. We cannot see it and do not want a copy. If a problem needs detail about your records, the app can produce a diagnostic report that describes the shape of your data — how many entries, which operation failed — without any of its content.
Common questions
Where is my data? On your device and in your own iCloud. Not on our servers. See the privacy policy.
How do I get my data out? Settings › Your data › Export everything. It is a complete, documented file.
How do I delete everything? Settings › Your data › Delete everything. It removes your data from the phone, your iCloud and our server.
Does it work offline? Yes. Logging, the bucket, your history and your patterns never need signal. Smart parsing catches up when you have it.